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Terms & Conditions

Terms and Conditions

Last Updated: 2025-12-22

These Terms and Conditions (“Terms”) govern your access to and use of the ClickCrafted website and services. By accessing this website, submitting a form, or engaging our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About ClickCrafted

ClickCrafted (“we”, “us”, “our”) is a digital services business based in Ottawa, Ontario, Canada, providing services including but not limited to:

  • Website design and development

  • Lead generation systems

  • Paid advertising management (Google & Meta)

  • CRM setup and automation

  • Funnels, tracking, and analytics

  • Consulting and training

2. Website Use

You agree to use this website for lawful purposes only. You may not:

  • Attempt to gain unauthorized access to systems or data

  • Disrupt or interfere with website functionality

  • Use the website for fraudulent or harmful activities

We reserve the right to restrict access to the website at any time.

3. No Guarantees or Promises of Results

While we use industry best practices, we do not guarantee specific results, including but not limited to:

  • Number of leads

  • Revenue generated

  • Conversion rates

  • Advertising performance

Results depend on many factors outside our control, including market conditions, budget, competition, offer quality, and client responsiveness.

4. Free Strategy Calls & Consultations

Free strategy calls are provided for informational and exploratory purposes only.
They do not constitute professional, legal, financial, or marketing advice.

Participation in a free call does not create a client relationship or obligation to purchase services.

5. Client Services & Agreements

Paid services are governed by:

  • A separate written agreement, proposal, or Statement of Work (SOW)

  • These Terms, where applicable

Specific deliverables, timelines, and fees are outlined in individual agreements.

6. Ownership & Access

Unless otherwise stated in writing:

  • Clients retain ownership of their websites, ad accounts, CRM data, and marketing assets

  • ClickCrafted may be granted temporary access to third-party platforms solely to perform agreed services

You are responsible for maintaining your own account credentials and access permissions.

7. Third-Party Platforms

We may work with or integrate third-party platforms, including but not limited to:

  • Google Ads, Google Analytics

  • Meta (Facebook / Instagram)

  • CRM and automation tools

  • Hosting and analytics providers

ClickCrafted is not responsible for:

  • Changes, outages, suspensions, or policy enforcement by third-party platforms

  • Data loss or account restrictions imposed by those platforms

Use of third-party services is subject to their own terms and policies.

8. Advertising & Tracking

By using our website or services, you acknowledge that:

  • Tracking technologies (cookies, pixels, analytics, CAPI) may be used

  • Data may be collected for performance, attribution, and optimization

  • Consent is managed via our cookie consent mechanism

For details, refer to our Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law:

  • ClickCrafted shall not be liable for any direct, indirect, incidental, consequential, or special damages

  • Including but not limited to loss of revenue, profits, data, or business opportunities

Our total liability, if any, shall not exceed the amount paid to us for the services giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless ClickCrafted from any claims, damages, liabilities, or expenses arising from:

  • Your use of our website or services

  • Your violation of these Terms

  • Your business practices, offers, or advertising content

11. Confidentiality

Any non-public information shared between parties in the course of discussions or services shall be treated as confidential unless disclosure is required by law.

12. Termination

We reserve the right to terminate or suspend access to our website or services at our discretion, including for misuse or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

Any disputes shall be resolved exclusively in Ontario courts.

14. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised date.

Continued use of the website or services constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms, contact us at:

ClickCrafted
Ottawa, Ontario, Canada
📧 hello@clickcrafted.ca
📞 +1-613-219-9002