Terms and Conditions
Last Updated: June 26, 2025
These Terms & Conditions (“Agreement”) govern all services provided by Click Crafted (“we,” “us,” “our”) to the Client (“you,” “your”).
By engaging with our services, submitting a form, making a payment, or providing access to your business tools, you agree to the following:
1. Services Provided
We offer web design, digital advertising (Google & Meta), CRM automation, workflow setup, and other related services as agreed upon. All deliverables and timelines will be defined in writing during the proposal stage.
2. Access to Client Systems
To deliver our services, you may be required to provide secure access to:<br>
– Your website and domain hosting<br>
– Google Ads and/or Meta Business Manager<br>
– Email accounts, CRM platforms, and related tools<br>
– Credit or billing cards used for ad account budgets
By providing this access, you grant us temporary administrative rights to manage and optimize campaigns on your behalf.
You are solely responsible for removing access after termination of services.
3. Payments & Deposits
All projects require a non-refundable deposit, typically 50% of the agreed total unless otherwise stated. Remaining balances are due upon delivery of final work or at pre-defined milestones.
Deposits are non-refundable under any circumstances, including project cancellations initiated by the client.
Monthly services (such as ad management or CRM retainers) are billed in advance via auto-pay using Stripe or other designated platforms.
4. Budget & Ad Spend Handling
You may authorize us to manage billing accounts for ad platforms using your provided credit card(s) or billing credentials. You remain financially responsible for all charges incurred.
We do not cover ad spend costs. These are paid directly to platforms by you or through the payment method you’ve provided.
5. No Guarantees
While we strive to deliver strong performance and results, we cannot and do not guarantee specific outcomes such as lead volume, sales numbers, or return on ad spend.
We are not liable for business losses, missed revenue, or poor performance caused by ad platform issues, account bans, or third-party changes.
6. Intellectual Property
Upon full payment, the client owns the final deliverables (e.g., website files, ad creatives, funnel pages). However, we reserve the right to showcase work in our portfolio unless otherwise requested in writing.
7. Client Responsibilities
You agree to:
– Provide timely access to accounts, logins, and assets
– Respond to content or feedback requests
– Notify us of any billing issues, changes to budget, or cancellations
– Maintain backups of your own data or systems
Delays in communication or access may delay project timelines and are not our responsibility.
8. Termination
Either party may terminate services at any time with written notice. Work completed up to the date of termination will be invoiced and payable. We reserve the right to suspend or terminate services due to non-payment, abuse, or misuse.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our services, or any delays, disruptions, or failures caused by third-party systems.
This includes (but is not limited to) email outages, CRM downtime, hosting issues, ad account suspensions, or inaccurate tracking data.
10. Dispute Resolution
This Agreement shall be governed by the laws of Ontario, Canada. In the event of a dispute, both parties agree to attempt to resolve the issue amicably before pursuing legal action.
11. Contact
If you have any questions, please contact us at:
📧 [email protected]
📞 (613) 777-5474
📍 Based in Canada
